IT OPERATIONS MANAGER (M/W)Your Responsibilities
- We are looking for an operations manager for our IDC department.
- You will be responsible for managing the department of 8 people and support the technical service groups located in Austria in fulfilling our outsourcing contracts.
- You will manage and improve the handling of trouble tickets according to ITIL as well as according to ISO27001.
- You will focus on optimizing and enabling the team to improve the services which are primarily provided for customers in Austria.
- Experiences in managing a team
- At least 5 years experience in enterprise-IT environments
- Experiences in enabling employees to work according to processes (ITIL, ISAE3402, ISO27001)
- Willingness to take over responsibility
- Focus on process and quality of the provided services
- Fluent English, German of advantage
- Willingness to travel to Vienna in the start phase
- Manage a team of 8 people
- Act independently in cooperation with the business unit manager Datacenter Services in Austria to provide professional services
- Flexible work time
- Interesting and varied activities within a complex geo-redundant IT-environment
- Location: Bukarest
- Email Contact: We look forward to receiving your application and CV including photo by e-mail to firstname.lastname@example.org and thank you in advance for your trust.
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